Privacy Policy

Information | Safety | Privacy is provided as a public service and managed by the 502 FSS Marketing Department. Information presented on this site is considered public information and may be distributed or copied unless otherwise specified. Use of appropriate byline/photo/image credits is requested. If you encounter a broken web link or have suggestions/comments regarding this website, please email us.

Mailing Address

502 FSS Marketing
415 B. Street East.
JBSA-Randolph AFB, TX 78150

Information Collected and Stored Automatically

If you visit our site to read or download information, we will gather and store certain information about your visit automatically. For site management, this information is collected for statistical purposes to create summary statistics about visits to and used for such purposes as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

This information does not identify you personally.  We collect and store only the following information about your visit:

–  The Internet domain (for example, “” if you use a private Internet access account, or “”
    if you connect from a university’s domain) and IP address (an IP address is a  number that is automatically assigned to
    your computer whenever you are surfing the Web) from which you access our website;
–  The type of browser and operating system used to access our site;
–  The date and time you access our site;
–  The pages you visit; and if you linked to the website from another website, the address of that website.

For site security purposes and to ensure that this service remains available to all users, this government computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

If You Send Us Personal Information

We will not obtain personally identifying information about you unless you voluntarily choose to provide such information to us by email, by completing a comment form or other on-line forms. We will only use that information to respond to your message and to help us get you the information you have requested. The 502 FSS Marketing Department does not give, sell or transfer personal information to third parties unless required by law, such as the Freedom of Information Act.

No information is subject to the Privacy Act, such as name and address, is collected or used for this analysis. Raw data logs are used for no other purposes and are scheduled for regular destruction in accordance with National Archives and Records Administration Guidance.

Unauthorized attempts to upload information or change information on this site, is strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act. Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits.

Cookie Disclaimer

The JBSA 502 FSS web site uses session cookies (tokens that remain active only until you close your browser) in order to make the site easier to use. Cookies are used to remember a user’s online interactions with a website or online application in order to conduct measurement and analysis of usage.

Cookies are enabled by default to optimize website functionality and customize user experience. Users can choose not to accept the use of these cookies by changing the settings on their local computer’s web browser. If you don’t want to accept cookies, you can edit your browser’s options to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit; here’s how to disable cookies.

Links to Other Sites

Our Website has links to other federal agencies, private organizations and paid advertisers.

Hyperlink Disclaimer

The appearance of hyperlinks on this site does not constitute endorsement by the U.S. Air Force or Department of Defense of linked web site or the information, products or services contained therein. For other than authorized activities such as military exchanges and Morale, Welfare and Recreation (MWR) sites, the U.S. Air Force does not exercise any editorial control over the information you may find at these locations. External links are provided consistent with the stated purpose of this DOD web site.

If you have any questions or comments about the information presented here, please email the site manager.